Certified Mitsubishi Electric Ductless & Heat Pump Solutions Across CT
Certified Mitsubishi Electric Ductless & Heat Pump Solutions Across CT
5-Star Rated. Same-Day Service. Certified Mitsubishi Diamond Dealer.
Express Home Services is based in New Britain. We are not a company that services New Britain from a dispatch center two counties over — we live here, we work here, and our trucks are on these streets every day. When you call us for AC repair, a new heating system, or a Mitsubishi mini split installation, you are calling your neighbors. That is a different kind of accountability from what you get from a national franchise operation.
We provide the full scope of residential HVAC services in New Britain: AC repair and installation, furnace and boiler service, heat pump installation, and Mitsubishi-certified ductless mini split systems. Our technicians are factory-trained, licensed, and insured, and our 5.0-star rating reflects what happens on every job we do — including the ones in our own backyard.
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New Britain’s housing stock is predominantly pre-1980, which means air conditioning equipment that was installed 15 to 25 years ago is the rule, not the exception. Older equipment works harder, breaks more often, and tends to fail right when Connecticut summer peaks in July and August. That is when we get busy — and why we offer same-day service for most repair calls.
Refrigerant leaks, frozen coils, compressor failure, electrical faults, thermostat issues
Same-day priority service when your system stops working entirely
New central air systems sized correctly for your home, fully commissioned
Honest repair vs. replace comparison -- you decide with full information
Ductless systems for homes without ductwork -- Mitsubishi Diamond Dealer certified
Refrigerant problems, airflow restrictions, failing capacitors -- we find the root cause
New Britain homeowners with aging equipment benefit significantly from annual AC tune-ups. A spring inspection catches refrigerant issues, dirty coil conditions, and worn electrical components before they cause an emergency in peak summer. We offer tune-ups as standalone visits and through our Comfort Club maintenance plan, which covers annual AC and heating inspections at a discounted rate.
When a New Britain system reaches the end of its useful life, we install new central air conditioning equipment sized correctly for the home. Many of the older homes in New Britain were served by systems that were improperly sized when originally installed — too large or too small for the house as it exists today. We size new equipment based on the actual home: square footage, insulation, layout, duct condition.
Financing is available for new installations. $0 down options for qualified applicants mean New Britain homeowners do not have to choose between comfort and financial stability when a system reaches end of life. See our financing page.
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New Britain is one of the most heating-intensive markets we serve. The older housing stock — triple-deckers, colonials, and bungalows built before energy efficiency was a design consideration — means heating systems work harder to maintain comfortable temperatures in winter. When they fail, it is serious.
We service and replace furnaces of all makes and models throughout New Britain: natural gas, propane, and oil-fired systems. When a furnace stops working in January, we prioritize that call. New Britain homeowners should never be without heat in a Connecticut winter.
New Britain has a significant inventory of older homes heated by steam and hot water boilers. These systems require specific expertise — not every HVAC technician is trained on boilers. Ours are. We service, repair, and replace steam boilers and hot water boilers throughout New Britain and the surrounding area.
Heat pumps are the fastest-growing residential heating technology in Connecticut, and New Britain is one of the markets where the math on switching from oil heat makes the most compelling case. A modern cold-climate heat pump handles both heating and cooling in a single system, performs efficiently down to Connecticut’s coldest winter temperatures, and qualifies for significant state and federal rebate programs.
For New Britain homeowners heating with oil, we can walk you through a full comparison: current fuel costs versus heat pump operating costs, installation cost, available rebates, and expected payback period. Many homeowners who have made the switch in Hartford County are seeing meaningful reductions in their annual heating bills within the first year.
Learn more about heat pump services.
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We could list our certifications and ratings, but in New Britain, the most important thing is simpler: we are from here.
We are your neighbors. Our trucks are on New Britain’s roads every day. Our technicians live in Hartford County. When you call us for an emergency, we are not driving from Fairfield County — we are minutes away.
5.0-star rated. Our Google Business Profile shows every review. No filtering, no curation. The rating holds because we do the job right and we stand behind it.
Certified Mitsubishi Electric Diamond Dealer. The highest factory certification Mitsubishi offers. Most HVAC companies operating in central Connecticut are not Mitsubishi certified. We are.
Same-day service. AC repair in summer, heating service in winter — we offer same-day availability for most calls. For our home city, that is the standard we hold ourselves to.
Honest pricing. New Britain homeowners are value-conscious, and they should be. We give you a clear written estimate before any work begins. If a repair is not worth doing relative to the cost of a new system, we tell you that directly.
Financing available. $0 down financing for new system installations makes it possible to replace an aging system now rather than waiting until it fails completely at the worst possible moment.
Family-owned. Express Home Services is not a franchise. It is a Connecticut company. The same people answer the phone, schedule the job, and do the work. That chain of accountability is different from what you get from a national brand.
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Hundreds of 5-star reviews from Hartford County homeowners. We do not curate. Every review is visible on our Google Business Profile.
Factory-certified credentials most HVAC companies in Connecticut do not hold. Matters for equipment that should last 20 years.
Call in the morning, technician at your door the same day. In summer heat waves, no-cooling calls go to the front of the queue.
Not a national franchise. When you call, you talk to the same team that shows up. No subcontractors, no hand-offs.
Clear pricing before we start any work. If a repair estimate changes after diagnosis, we call you before proceeding. No surprises.
$0 down financing on new system installations for qualified applicants. Central air, furnace, heat pump, mini split.
New Britain sits at the geographic center of Hartford County, and our team covers the surrounding area daily. We serve the towns around New Britain: Berlin, Newington, Plainville, Farmington, Bristol, Southington, and Hartford.
We service residential homeowners, rental properties, and multi-family buildings throughout New Britain. Whether it is a quick repair in a third-floor triple-decker apartment or a full system replacement in a single-family colonial, the same certified technicians handle the job to the same standard.
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Call Monday through Saturday, 7 AM to 7 PM. Free estimates on all new installations and system replacements.
Tired of an old AC system that can’t keep your home cool? Upgrade your comfort today. Get $1,000 off any new central air or ductless mini split installation with Express Home Services.
